QR MEDICAL LABORATORIES, INC., (“Company”) understands that the security of your personal information is extremely important and it is committed to respecting your privacy and safeguarding your personal data.

The Company shall collect Personal Information upon your availment of our services, upon your or by your interaction with us, using any of or through our website or all our other channels. “Personal Information” may include, but not limited to:

  1. Your [including minor children, close contacts or other family members, friends, relatives, principals and representatives who contact the Company or may be contacted by the Company, whenever applicable and relevant (collectively, the “Related Person/s”] name, gender, birthday, marital status, nature of work, employment status/employer, social security/tax identification number, home address, e-mail address, contact information and other information from which your identity is apparent or can be reasonably and directly ascertained, including your travel history, signs and symptoms to conduct an initial assessment of your health in relation to the service/s availed, your close contacts and results of the services/testing availed;

  2. certain technical information, such us, but not limited to, IP addresses, internet browser used, and web pages accessed, your login information and information about your visit to our websites including the full Uniform Resource Locators (URL) clickstream to, through and from our websites (including date and time), products you viewed or searched for, pages you accessed, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page;

  3. transaction details and history which includes details of your transactions made, through our websites or through other channels and details of the services availed;

  4. payment details used for the availment of the services;

  5. information about your use of our chat rooms, message boards, social media pages or other interactive forums including any comments, photos, videos or other information that you post online;

  6. marketing and communication preference and information to help us determine what services may be of interest to you;

  7. correspondence with you including any feedback, complaints and comments from you via telephone, email or records of any online, paper or in-person correspondence and interactions between us. If you have communicated with us by phone, we will collect details of the phone number you used to call us and any information collected via a call recording.


By using the Company website, mobile applications and other online services, you are consenting to the collection, generation, use, processing, storage, retention and disclosure of your Personal Information by the Company

In addition thereto, and with respect to Personal Information you disclosed or supplied about/from Related Person/s, it shall be your duty and responsibility to:

  1. to inform said Related Person/s of the purpose/s for which his/her/their Personal Information have been disclosed or supplied to the Company for collection and processing ;

  2. obtain the necessary consent of said Related Person/s for the disclosure, collection and processing of his/her/their Personal Information;

  3. to inform the Company that such consent from said Related Person/s have been obtained


The Company shall use your Personal Information for the following purposes: to provide you with details and information regarding our services; to process your availment of our services, to validate your identity and Related Persons, to conduct billing processing and other business transactions; to provide and manage the services you have requested; to communicate effectively with you; to monitor activities and record our correspondence with you; to provide you with marketing materials; to understand our customers, and to develop and tailor our products and services; to run our promotions and our events; to improve and administer our websites, and to ensure that content is relevant; to reorganize or make changes to our business and to comply with legal and regulatory obligations, such as, but not limited to the Department of Health (DOH), concerned Regional Epidemiology and Surveillance Unit (RESU) and your City Epidemiology and Surveillance Unit (CESU), the appropriate local government units and other government agencies or institutions required by law to handle the management of COVID-19 or other notifiable diseases under Republic Act. No. 11332.

The Company may also disclose your Personal Information under any of the following circumstances: (i) required by law or by court decisions/processes; (ii) for information, update and marketing purposes; and (iii) for research purposes.


The Personal Information that the Company holds will not be kept for longer than is permitted by law and will only be kept for as long as necessary to provide you with any requested products, services or information, in addition thereto, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data


The Company shall take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secured. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website – any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.


The Company does not knowingly accept, collect or solicit Personal Information from children under the age of 13. In the event that Personal Information was inadvertently collected from children under the age of 13, parents may either give consent to the collection, use and disclosure of the child’s personal information or request the removal of the child’s personal information, by contacting the Company.


The Company reserves the right to change this Privacy Policy from time to time. In case of changes, the revised Privacy Policy will be posted on this page, and where appropriate notified to you by e-mail and will take effect immediately. Please check back frequently to see any updates or changes to this privacy policy.


In case of questions or concerns regarding this Privacy Policy, you may contact the Company at:

Address: C5 Extension Corner Quirino Pulang Lupa Uno, Las Piñas City, Metro Manila Inc .

E-mail Address: [email protected]

Telephone No/s: _____________

Operating Hours

  • Mon - Sat: 8AM to 5PM
  • Sun: Closed

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  • Office Address:
    LGF BLDG., Evia Lifestyle Center Daang Hari, Almanza Dos City of Las Pinas 1750, Metro Manila

    Business Address:
    C5 Extension Corner Quirino Pulang Lupa Uno, Las Piñas City, Metro Manila
  • (0919) 068-5586
  • [email protected]